Frequently asked questions
Help
FAQ
How do MAGSi products mount?
Every MAGSi Switch replaces the plate on your wall and leaves your existing switch exactly where it is. No drilling, no glue, no new holes.
- Unscrew your current plate and keep the screws
- Secure the Magic Bracket with those same screws
- Snap the cover onto the bracket
Your original plate goes back on when you move. Swap colors any time without touching a wire.
Installation steps shift slightly between the R series (rocker) and T series (toggle), and between single and double switches. Full instructions and video for your product:
How do I know which Switch is right for my space?
MAGSi Switch comes in four versions, built for different setups. First, check whether your switch is a rocker (a flat paddle you press) or a toggle (a lever you flip). Then count how many switches sit on the plate.
- One rocker switch: Switch R-1
- Two rocker switches side by side: Switch R-2
- One toggle switch: Switch T-1
- Two toggle switches side by side: Switch T-2
Still not sure? Check the compatibility chart on each product page before you order
Can I install MAGSi products if I'm renting?
Yes. Every MAGSi Switch installs and removes without damage, no drilling, no glue, no marks left on the wall. When you move out, snap it off, pack it up, and bring it to wherever you go next.
Is installation difficult? Do I need tools?
No special tools required, just a screwdriver to remove your existing plate screws. Everything else snaps into place by hand. Installation takes a few minutes, though the exact steps depend on your product. See the install guide and video for your Switch: R-1, R-2, T-1, T-2.
What colors are available?
All four MAGSi Switch products (R-1, R-2, T-1, and T-2) come in the same four colors: Azure, Olea, Karsh, and Boring.
How do I choose what color to buy?
Choosing a color comes down to your space, and it's a personal call. We've written about pairing Switch with your wall color and matching it to existing art on the blog. Still stuck? Email a photo of the room to hello@magsidesign.com and we'll tell you what we'd pick.
Can I mix and match colors?
Yes. Every cover snaps off and on in seconds, so changing colors by season, by mood, or by whim costs you a minute, not a renovation.
Are MAGSi products safe?
Yes. None of our products touch the wiring or electricity behind your switch. The mount holds snug against the wall without ever getting in the way of how your switch works.
Do you offer free shipping and returns?
Yes. Shipping is free on every order, and returns are free within 30 days if something's not right.
I'm noticing a gap between my wall and cover, what do I do?
This usually just needs a quick adjustment.
1. Remove the cover and magic bracket.
2. Tighten the screws evenly at the top and bottom of your switch so the metal tongues sit flush against the wall.
3. Reinstall the magic bracket, the cover, and your button or buttons.
How do I determine which adapter to use?
Adapters only apply to Switch R-1. R-2, T-1, and T-2 don't use one. R-1 comes preinstalled with the small adapter. Once it's on, there should be no gap between the button and your switch. If you see one, swap in the large adapter, marked L.
How should I clean my Switch?
Mild soap and water, or diluted isopropyl alcohol, work on every MAGSi Switch. Skip anything with acetone or paint thinner. Strong solvents will damage the finish.
What's included in the box?
Every MAGSi Switch ships with a magic bracket and a cover. Single switches (R-1 and T-1) come with one button; double switches (R-2 and T-2) come with two. R-1 is the only product that also includes the small and large adapters.
I lost a part, help.
Email us at hello@magsidesign.com and we'll send a replacement, whether it's an adapter, a magic bracket, a cover, or a button.
Do you have a trade program?
Yes. If you're a designer, contractor, or managing multiple units, email us at hello@magsidesign.com and we'll take it from there.
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